Monday thru Friday:
8am – 4:30pm
Army Community Service
Survivor Outreach Services (SOS)
Bldg 622, West Point, NY
Toll free hotline: 800-643-3039
FAX: (845) 938-3019
Survivor Outreach Services (SOS) is an Army program developed to serve Surviving Families of the Fallen. SOS provides long-term support, resources and emotional connections by maintaining a continual relationship between Survivors and the Army. SOS is available to all Survivors: spouses, children, parents, siblings and friends who are grieving the loss of a Soldier regardless of how they died. SOS coordinates with Military, Non-Governmental Organizations and the local community to create a support network. All Army, Army National Guard and Army Reserve component Survivors are eligible to participate.
The West Point SOS program is built upon three pillars: Recognize – Respect – Reach Out. We reach out to Families through support care meetings, phone calls and letters in order to understand the concerns and experiences of our Surviving Families of the Fallen. Their input allows us to improve service delivery as we provide continued support.