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Monday thru Friday:
8am – 4:30pm

Army Community Service
Survivor Outreach Services (SOS)
Bldg 622, West Point, NY
(845) 938-5654

DSN: 688-5654/4621
Toll free hotline: 800-643-3039
FAX: (845) 938-3019

Our Mission
Assist in identifying your current needs.
Connect you with people and agencies that can help you and your Family.
Provide a forum in which your concerns can be heard and acted upon.
Facilitate Family-centered activities throughout the year.
Encourage connection, personal growth, and healing.

Survivor Needs Assessment Form

Gold Star Fathers Act of 2015

Survivor Outreach Services (SOS) is an Army program developed to serve Surviving Families of the Fallen. SOS provides long-term support, resources and emotional connections by maintaining a continual relationship between Survivors and the Army. SOS is available to all Survivors: spouses, children, parents, siblings and friends who are grieving the loss of a Soldier regardless of how they died. SOS coordinates with Military, Non-Governmental Organizations and the local community to create a support network. All Army, Army National Guard and Army Reserve component Survivors are eligible to participate.

The West Point SOS program is built upon three pillars: Recognize – Respect – Reach Out. We reach out to Families through support care meetings, phone calls and letters in order to understand the concerns and experiences of our Surviving Families of the Fallen. Their input allows us to improve service delivery as we provide continued support.

View MWR Army Community Service (ACS) in a larger map

SOS brochure link
Survivor Outreach Services

Gold Star Pin web link